Shipping policy
Effective Date: July 1, 2026
We work hard to ship orders quickly and accurately. Clear shipping terms are a standard part of ecommerce store policies and help customers understand delivery times, restrictions, and what happens if a package is lost or damaged.
Processing Time
Orders are typically processed within 1–3 business days after payment is confirmed, excluding weekends and holidays. Processing times may be longer during holidays, promotions, or high order volume.
Shipping Methods
We may offer the following shipping options at checkout:
-
Standard shipping.
-
Expedited shipping.
-
Priority shipping, when available.
Shipping rates and available methods will be shown at checkout.
Delivery Estimates
Delivery times vary based on the destination and shipping method selected. Delivery estimates begin after the order has shipped, not when it is placed. Carrier delays, weather, holidays, and incorrect addresses may affect delivery times.
Shipping Rates
Shipping charges are calculated at checkout based on package size, weight, destination, and selected shipping method. Free shipping offers, if available, will be subject to the terms of the promotion.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for delays, misdelivery, or extra charges caused by incorrect or incomplete addresses.
Lost, Stolen, or Damaged Packages
If your package appears lost, stolen, or damaged, contact us as soon as possible at cosmicobject@gmail.com with your order number and details of the issue. We may request photos, tracking information, or other supporting documentation.
International Orders
If international shipping is offered, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges required by their country.
Shipping Restrictions
Some products may be restricted by carrier rules, destination laws, or other limitations. We reserve the right to refuse shipment where necessary.
Contact Us
For shipping questions, contact:
Cosmic Delights
Email: cosmicobject@gmail.com
Address: 2717 E. Washington Ave. Madison, WI 53704